How Can We Help?
Check Reissue
| 1 | Refund Advantage Bank Portal: Print Check Reissue for voided check |
| 2 | Contractor must send over voided check FRONT & BACK (Include blank paper/ checks as well) Ensure to inform Partners this process takes between 2-5 business days |
| 3 | Fill out form completely: Verify EFIN holder |
| 4 | Software: Print Bank Application |
| 5 | Scan check reissue form, bank app and voided check Upload Reissue to bank portal Attach the documents to email Blind copy ______ into email Send to [email protected] |
| 6 | Scan complete copy to Check ReIssue folder in Support Drive |
| 7 | Call Bank to ensure documents were received. Anything Missing? |
| 8 | Day 2 after sending over check portal of TP to ensure check was updated to reprint. If not available or updated contact bank again. |